Privacy policy

Last modified: November 15, 2023

  • Introduction
  • How We Use Your Data
  • Providing Your Data to Others
  • Retaining and Deleting Personal Data
  • Security of Your Data
  • Your Rights
  • Amendments
  • Third-Party Websites
  • Cookies
  • Our Details

Introduction

1.1 We are committed to protecting the privacy of our website visitors and service users.

1.2 This policy applies where we act as a data controller concerning the personal data of our website visitors and service users; in other words, we determine the purposes and means of processing that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 Our website incorporates privacy controls that allow you to manage how we process your data. Using these controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access these controls by contacting us at [ak@echelondm.com].

1.5 In this policy, “we,” “us,” and “our” refer to [Echelon Digital Marketing Agency]. For more information about us, see Section 10.2.

How We Use Your Data

2.1 We may process the following categories of personal data:

  • Usage Data: Data about your use of our website and services. This may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths. This data is collected to analyze and improve our website and services. The legal basis for this processing is our legitimate interests, namely, monitoring and enhancing our website and services.
  • Account Data: Data provided when creating an account or engaging with us. This may include your name, email address, company details, and contact number. The legal basis for this processing is the performance of a contract between you and us, or our legitimate interests in administering our website and services.
  • Profile Data: Information included in your profile on our website. This may include your name, address, telephone number, email address, and job details. The legal basis for processing this data is consent or the performance of a contract.
  • Service Data: Data provided while using our services, including communication and payment information. The legal basis for processing this data is the performance of a contract or our legitimate interests in delivering our services efficiently.
  • Enquiry Data: Information provided through our contact forms or during communications regarding our services. The legal basis for this processing is our legitimate interest in responding to inquiries and providing relevant services.

Providing Your Data to Others

3.1 We may share your data with:

  • Our employees, contractors, and affiliated companies, as necessary for providing services and managing operations.
  • Our professional advisers, insurers, and subcontractors, were required for risk management, legal compliance, or consultancy purposes.
  • Payment service providers for handling financial transactions.

3.2 We may also disclose your data if required by law, or to protect your vital interests or those of another person.

Retaining and Deleting Personal Data

4.1 We will retain your data only for as long as necessary to fulfill the purposes outlined in this policy.

4.2 Specific retention periods include:

  • Inquiry data, billing data, and notification data: Retained for at least 6 months and up to 7 years.
  • Customer relationship data: Retained based on customer consent or legal obligations.

Security of Your Data

5.1 We take appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your data. This includes encryption of data in transit and secure storage on our servers.

5.2 Despite these precautions, no method of data transmission over the Internet is completely secure. We cannot guarantee absolute security.

Your Rights

6.1 You have the following rights under data protection law:

  • The right to access your data.
  • The right to request rectification of inaccurate data.
  • The right to request the erasure of data where legally permissible.
  • The right to restrict processing in certain circumstances.
  • The right to object to data processing based on our legitimate interests.
  • The right to data portability in a commonly used format.

6.2 You can exercise any of these rights by contacting us via [ak@echelondm.com].

Amendments

7.1 We may update this policy periodically by publishing a new version on our website.

7.2 You should check this page occasionally to stay informed of any changes. Significant updates may also be communicated via email.

Third-Party Websites

8.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.

Cookies

9.1 For details about our use of cookies, please refer to our Cookie Policy at [Link to Cookie Policy].

Our Details

10.1 This website is owned and operated by [Echelon Digital Marketing Agency].

10.2 You can contact us: